What To Do When Someone Dies

• When someone has passed away at home the first thing you must do is call their doctor or NHS 111 so that a doctor can come and certify the death.
• If the death has occurred unexpectedly, the emergency services must be called who will take the deceased to the coroner’s office.
• There may need to be a coroner’s inquest, they will be responsible for issuing the death certificate for the registrar, this can take some time.
• When you are ready you can call us, any time of day or night, to arrange bringing your loved one into our care. Collections outside of office hours may incur an extra fee.
• When you are ready to begin the funeral arrangements please call us to make an appointment at our offices, or your home at a time which is convenient to you.
• Please find below the contact details for registrars in the Bristol area. Once you have been advised by the medical examiner that a certificate will be issued to the registrar, you must contact them to complete the registration process within five days. The registrar will issue a green form and the necessary death certificates, which are crucial for proceeding with burial or cremation arrangements.
• You will need to take the following in order to register the death: NHS card (also called the medical card), birth certificate, driving licence, council tax bill, marriage or civil partnership certificate (if applicable), if possible please take the National Insurance Number of the deceased.

Please note, as the next of kin you will also need to take some identification with you (ie. passport, proof of address, utility bill).

• When someone passes away in a care home, a doctor will be called to issue the death certificate.
• If your loved one passes away in a care home, the care home will liaise with us and we will arrange for your loved one to be brought into our care as soon as possible. Collections outside of office hours may incur an extra fee.
• When you are ready to begin the funeral arrangements please call us to make an appointment at our offices, or your home at a time which is convenient to you.
• Please find below the contact details for registrars in the Bristol area. Once you have been advised by the medical examiner that a certificate will be issued to the registrar, you must contact them to complete the registration process within five days. The registrar will issue a green form and the necessary death certificates, which are crucial for proceeding with burial or cremation arrangements.
• You will need to take the following in order to register the death: NHS card (also called the medical card), birth certificate, driving licence, council tax bill, marriage or civil partnership certificate (if applicable), if possible please take the National Insurance Number of the deceased. Please note, as the next of kin you will also need to take some identification with you   (ie. passport, proof of address, utility bill).

Please note, as the next of kin you will also need to take some identification with you (ie. passport, proof of address, utility bill).